Thank you for taking the time to complete our customer service survey. Please take a few minutes to tell us your level of satisfaction with our work and the way we try to solve your problem.

Your Name:
Your Email Address:
Your Phone #:
 
1) Who was your contact or representative at Trans Lease?
 
2) How satisfied are you with our company customer service experience?
          

Comments:
 
3) What was the reason for contacting our customer service?





     
 
4) Rate our company response and resolution time in the following areas:
General issues:            
Technical issues:            
Emergency issues:            
Maintenance issues:            
 
5) How do you prefer to contact us?




     
 
6) How satisfied were you with the resolution of the problem?
          

Comments:
 
7) Rate your satisfaction with the Customer Service personnel in the following areas:
Knowledge and competence:              
Managing your needs/requests:              
Professionalism:              
Courtesy:              
Friendliness:              
Willingness to help:              
Overall performance:              
 
8) How often have our representatives contacted you?
          
 
9) What could we do to improve our customer service?

Doing business in all 50 US states and Canada, with over 4,600 units on lease
© 2009 Trans Lease, Inc