Thank you for taking the time to complete our customer service survey. Please take a few minutes to tell us your level of satisfaction with our work and the way we try to solve your problem.

Your Name:
Your Email Address:
Your Phone #:
 
1) Who was your contact or representative at Trans Lease?
 
2) How satisfied are you with our company customer service experience?
          

Comments:
 
3) What was the reason for contacting our customer service?





     
 
4) Rate our company response and resolution time in the following areas:
General issues:            
Technical issues:            
Emergency issues:            
Maintenance issues:            
 
5) How do you prefer to contact us?




     
 
6) How satisfied were you with the resolution of the problem?
          

Comments:
 
7) Rate your satisfaction with the Customer Service personnel in the following areas:
Knowledge and competence:              
Managing your needs/requests:              
Professionalism:              
Courtesy:              
Friendliness:              
Willingness to help:              
Overall performance:              
 
8) How often have our representatives contacted you?
          
 
9) What could we do to improve our customer service?

Doing business in 50 states with over 4,600 units on lease
© 2009 Trans Lease, Inc